Frequently Asked Questions
- Where can the product be purchased?
All Audora’s products are exclusively available on our website, www.audora.in. Audora’s products are not sold on any other platforms.
- How long does to take to deliver/ ship the product?
We deliver our products pan India. Domestic orders take 10 to 15 working days to deliver.
- Can the products be used by men and women?
Yes. All Audora products are formulated to be used by both men and women.
- Can De-Tan lotion be applied on face?
Yes. You can apply the De-Tan lotion on the face. Apply it on the tanned areas, dark spots & marks.
- Can De-Tan lotion be used for sensitive skin?
Yes. It is recommended for sensitive skin type as well.
- Is solidified oil safe to use?
All Audora products are manufactured using 100% natural & nature-derived ingredients; Due to the nature of our base oils, solidification of oil is a natural occurrence. Solidification might occur due to the cold weather. However, the product's quality, safety and usability are not compromised.
- Can I leave it overnight and use it everyday?
Yes, it is recommended to use the hair oil before bed and leave it overnight. This helps the scalp to absorb the essential nutrients in the oil making your hair healthy and strong. Audora’s hair oil is non-sticky, non-greasy and hence can be used every day.
- Does hair oil contain Mineral Oil?
No, Audora’s Hair Oil is free from harmful chemicals and Mineral Oil.
- Is Audora’s Hair Oil suitable for colored hair?
Yes, Our Hair Oil is mild and gentle on your hair and do not tend to be harsh on coloured hair as well.
- Is the Hair Oil sticky?
No, the oil is non-sticky. The oil will replenish your scalp and hair with hydration.
- Is this hair oil chemical free?
Yes, Audora's hair oils are free from harmful chemicals like SLS, SLES, Silicones. It is also Paraben Free.
- How do I know if my order is confirmed?
Once your payment is successful, Audora order confirmation is generated and sent as an Email to the same Email id used for placing the order.
- Does Audora offer COD?
No. Audora does not offer Cash On Delivery.
- How long does the product take to show results?
Audora products are natural combinations and hence show different results from person to person. Results may occur in as little as 4 weeks and for some it may take upto 4 to 6 months for complete transformation.
- Can I update/edit my order once the order is confirmed?
No. You cannot update or edit your order once it is confirmed.
- How safe and ethical are Audora’s products?
All Audora products are dermatologically tested and laboratory certified before recommending for usage. They are 100% vegan. Only the purest natural products are used. Thus, making our products very safe for your skin and hair. They are also not tested on animals, and cruelty-free! Hence, making it 100% ethical.